1. These terms and conditions apply to contracts for the rental of hotel rooms for lodging, and all other benefits for the guest/customer provided by the hotel.
2. Subletting of rooms and their use for purposes other than accommodation require the prior written consent of the hotel, with § 540 paragraph 1 sentence 2 BGB is waived unless the customer consumer is secure.
3. Customers Terms and Conditions apply only if these are in written agreement.
1. The contract is concluded with the adoption of the customer's application by the hotel. The hotel is at liberty to confirm the room reservation.
2. Contracting parties are the hotel and the customer. If a third party placed the order, he shall be liable to the hotel together with the customer and severally liable for all obligations under the contract of accommodation provided that Hotel can present a corresponding declaration from the Third.
3. All claims against the hotel generally expire one year after the commencement of the limitation period upon knowledge of § 199 paragraph 1 BGB. Damages claims time-barred, independent of knowledge in five years. The statute of limitations reduction does not apply for claims which are based on an intentional or grossly negligent breach of obligation.
1. The hotel is obligated to keep the rooms reserved by the customer and provide the agreed services.
2. The customer is obligated to pay for the rooms provided and for other services used in the applicable or agreed hotel prices. This also applies to the services and expenses of the hotel caused by the customers to others.
3. The agreed prices include applicable VAT. If the period between contract and its fulfilment exceeds four months and the hotel increases its charges for such services, the contractually agreed price may be appropriately increase a maximum of 5%.
4. The prices can be changed by the hotel if the customer wishes to change the number of rooms booked, the hotel's services or the length of stay of the guests and the hotel agrees.
5. Hotel bills without a due date are payable within 10 days from receipt of the invoice without deduction. The hotel is entitled to demand payment of accrued amounts at any time and to demand immediate payment. For delayed payment, the hotel is entitled to demand the respectively applicable statutory default interest of 8% and is currently in legal transactions involving a consumer is equal to 5% above the base rate. The hotel reserves the right to prove greater damage.
6. The hotel is entitled to the terms of contract or thereafter to require taking into account the legal provisions for package tours, a reasonable advance payment or Guarantee. The amount and the schedule of the advance payment and can be written in the contract agreement.
7. The customer may only offset or diminish an uncontested claim against a legally binding claim by the hotel.
Non-use of the services of the hotel
1. Cancellation of the contract conducted by the customer with the hotel requires the written consent of the hotel. Not given, then the price agreed in the contract must be paid even if the customer did not take any claim of the services written in the contract. This does not apply with the breach of obligation of the hotel to consideration exception to rights, legal protection and interests of the customer, if this is expected of not holding to the contract or another statutory or contractual cancellation right exists.
2. Provided that a date is given in the written agreement between the hotel and the customer for free withdrawal from the contract, the customer can then withdraw from the contract, without payment or compensation claims by the hotel. The right of the customer to withdraw expires, if he is not able to submit a written cancellation to the hotel on the date agreed in the contract, unless there is a case of cancellation by the customer pursuant to paragraph 1 sentence 3.
3. For unused rooms, other rental as well as the save expenses from the hotel revenue is to be expected.
4. The hotel is at liberty to demand the contractually agreed compensation and flat-rate deduction for saved expenses. The customer is required in this case, to pay 90% of the contractually agreed rate for lodging with or without breakfast, 70% for half-and 60% for full board.
The customer is at liberty to show that the above-mentioned claim was invalid or not the amount demanded.
1. Provided that a free rescission within a certain time limit has been agreed in writing, the hotel the right in that period to terminate the contract if there are inquiries from other customers regarding the availability of the contractually reserved rooms and the customer when asked by the hotel has not waived his right to withdraw.
2. If an agreed advance payment or in accordance with Clause III, No. 6 advance payment demanded even after a reasonable grace period set by the hotel is not made, the hotel is entitled to rescind the contract.
3. Moreover, the hotel is entitled to withdraw from the contract for materially justifiable cause extraordinarily, for example if :
major force or other circumstances not caused by the hotel and make the fulfilment of the contract impossible; Rooms which are booked with misleading or false statements of material facts, such in the person of the customer or for other purposes; the hotel has justified cause to believe that the use of the hotel services the smooth business operations, safety, or reputation of the hotel might jeopardize the public without being attributed to the dominion or organisation department attributable to the hotel; an offence against clause I, No. 2 is present.
4. A legitimate cancellation from the hotel does not entitle the customer to demand any damages rate.
1. The customer has no right to be provided specific rooms.
2. Reserved rooms are available to the customer from 3.00 p.m. on the agreed date of arrival. The customer has no right to earlier availability.
3. On the agreed day of departure, rooms must be vacated and available not later than 12:00 noon. Thereafter, the hotel can provide because of the delayed vacating of the room for the contractual use until 18.00 clock 50% of the full accommodation-price (list price) into account, from 18.00 clock 100%. Contractual claims by the customer shall not constitute any. The customer is free to prove that the hotel no or much lesser claim to use damages arose.
1. The hotel is liable to the diligence of a prudent businessman for its obligations under the contract. Customer claims for damages are excluded. Here, the exception of damages results from loss of life, limb or health, if the hotel is responsible to represent, any other damages arising from any intentional or grossly negligent breach of obligation and damage caused by an intentional or negligent breach of contractual obligations by the hotel. A breach of duty by the hotel is that of a statutory representative or employee. Malfunctions or defects in the performance of the hotel do occur, the hotel at the knowledge or on immediate complaint of customers to be ready to provide legal redress. The customer is required to contribute reasonable steps to eliminate the disruption and to minimize any possible damage.
2. Property brought into the hotel the customer is liable under the statutory provisions of that is up to hundred times the room rate, not exceeding € 3,500, for cash, securities and valuables up to € 800 Money, securities and valuables can bet up to a maximum of € (insured amount of hotel) in the hotel safe or room to be kept. The hotel recommends that guests utilize this possibility. Liability claims expire unless the customer after learning of the loss, destruction or damage to the hotel immediately (§ 703 BGB). For a more extensive liability of the hotel point 1 sentence 2 to 4 applies accordingly.
3. If the customer a parking space in the hotel garage or a hotel parking lot, even if a charge is made available, this does not constitute a safekeeping agreement to state. For loss or damage on the premises or parked vehicles or their contents, the hotel is not liable, except for wilful misconduct or gross negligence. 1, sentences 2 to 4 apply accordingly.
4. Wake-up calls are carried out with the utmost care.
Messages, mail and merchandise deliveries for guests are handled with care. The hotel will deliver, hold, and on request and against payment forwarding. 1, sentences 2 to 4 apply accordingly.
1. Changes or additions to the contract, the acceptance or these Terms and Conditions for Hotel Accommodation should be made in writing. Unilateral amendments and supplements by the customer are not valid.
2. Performance and payment is the location of the hotel.
3. The exclusive venue for check and exchange disputes in commercial transactions is the location of the hotel. If a contracting party, the prerequisite of § 38 paragraph 2 ZPO met and has no general jurisdiction in Germany, the courts at the seat of the hotel.
4. German law applies. The application of the CISG and the conflict of laws are precluded.
5. If any provision of these Terms and Conditions for Hotel admission be invalid or void, this shall not affect the validity of the remaining provisions. Moreover, the statutory provisions apply.